FAQ Supports
Hcare24 FAQ ( 23 )

  Why do supporters join in?

Ans: Because Hcare24.com does some social and humanities work, we need good supporters to help us grow our features.
22-09-2020 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Can you have any job opportunities for me?

Ans: You must create volunteer activities. If our HR team observes your skills, then they will arrange job interviews.
22-09-2021 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  What kind of user registration is it?

Ans: Individual, support/volunteer/hospital/clinic/lab/pharmacy/dispensary is the registration type for HCARE24.COM.
22-09-2022 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  New Android app features

Ans: The hcare24.com app will guide you as to your doctor's prescription with a few premium alert systems and more. Check out our upcoming app.
22-09-2023 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Can I suggest a better service?

Ans: Yes, you must suggest it to us in our support team by email: suggest@hcare24.com
22-09-2024 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Can I make an advanced token special booking?

Ans: Yes
22-09-2025 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Online prescription and doctor's consultant prescription?

Ans: Yes, you can easily check your token tracking with an easy-to-get prescription link and more.
22-09-2026 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  What is the customer service like at Hcare24.com?

Ans: We provide WhatsApp AI chatbot services and web-contact support. Email support
22-09-2027 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Payment mode

Ans: Only online payment gateways, payTM, and bank transactions are accepted.
22-09-2028 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No

  Token , Slip, Rx-Prescription, and Online-doctor's price?

Ans: It depends on the hospital's price terms for booking, and all payment systems are only available online.
22-09-2029 10:47 AM   |   Hits: No   |   Updated: 30-11--0001 12:00 AM   |   Approve: No











FAQs (Quick Guide)

1. What is HCare24?

A digital hospital platform offering 24/7 virtual care and connected health services.

2. What are ATH Booths?

Smart healthcare kiosks for vitals, teleconsultation, and medicine dispensing.

3. How do I book a consult?

Via app, website, or directly at an ATH Booth.

4. Are the doctors certified?

Yes, all are licensed professionals.

5. Is my data secure?

Yes, we use encrypted and secure systems.

6. What services are offered?

Consultations, vitals check, e-prescriptions, pharmacy, and lab booking.

7. Is HCare24 for emergencies?

No. Use local emergency services for urgent care.

8. How much does it cost?

Affordable rates; some services may be free in specific areas.

9. Where can I get support?

Email or call us — support details are on the app and website.

Here’s a set of refined FAQs for Hcare24:

Hcare24 - Frequently Asked Questions (FAQs)

1. What is Hcare24?
Hcare24 is a digital healthcare platform that provides CRM solutions for hospitals, clinics, labs, pharmacies, and ambulance services, along with online patient services like bookings, teleconsultations, and prescriptions.

2. How can a hospital register on Hcare24?
Hospitals can register using a verified Member ID. Once submitted, the Hcare24 team verifies and approves the registration.

3. What is the 30-day free CRM trial?
Newly registered hospitals get a free 30-day trial of Hcare24's OPD CRM system. After the trial, a membership upgrade is required to continue using the service.

4. How do patients book appointments?
Patients visit the Hcare24 site, choose a hospital using its RHID, book a slip, and receive a token with live tracking.

5. Can patients track their appointment status?
Yes, patients receive a live token tracking link to monitor their position in the queue in real-time.

6. How do doctors use Hcare24?
Doctors log in to their dedicated panel to manage appointments, consult patients, and generate digital prescriptions.

7. Can patients share their prescriptions digitally?
Yes, prescriptions can be shared via WhatsApp or downloaded and printed directly from the platform.

8. What services can hospitals manage through Hcare24?
Hospitals can manage doctor schedules, patient bookings, OPD flow, prescriptions, and more, all from a single dashboard.

9. Does Hcare24 offer other healthcare services?
Yes, it includes clinic management, lab integration, pharmacy services, ambulance booking, dental appointments, and telehealth services.

10. What is the ATH (Any Time Healthcare) franchise model?
ATH offers IoT-based healthcare devices and booth models ranging from ₹ 2 - 20 Lakhs, ideal for setting up smart healthcare points.

11. How quickly can a hospital CRM be set up?
A complete OPD CRM setup can be done within 30 minutes, making it ready for patient consultations.

12. Is custom CRM development available?
Yes, Hcare24 offers customized CRM solutions based on the specific needs of the hospital or clinic.

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