A digital hospital platform offering 24/7 virtual care and connected health services.
Smart healthcare kiosks for vitals, teleconsultation, and medicine dispensing.
Via app, website, or directly at an ATH Booth.
Yes, all are licensed professionals.
Yes, we use encrypted and secure systems.
Consultations, vitals check, e-prescriptions, pharmacy, and lab booking.
No. Use local emergency services for urgent care.
Affordable rates; some services may be free in specific areas.
Email or call us — support details are on the app and website.
Here’s a set of refined FAQs for Hcare24:
1. What is Hcare24?
Hcare24 is a digital healthcare platform that provides CRM solutions for hospitals, clinics, labs, pharmacies, and ambulance services, along with online patient services like bookings, teleconsultations, and prescriptions.
2. How can a hospital register on Hcare24?
Hospitals can register using a verified Member ID. Once submitted, the Hcare24 team verifies and approves the registration.
3. What is the 30-day free CRM trial?
Newly registered hospitals get a free 30-day trial of Hcare24's OPD CRM system. After the trial, a membership upgrade is required to continue using the service.
4. How do patients book appointments?
Patients visit the Hcare24 site, choose a hospital using its RHID, book a slip, and receive a token with live tracking.
5. Can patients track their appointment status?
Yes, patients receive a live token tracking link to monitor their position in the queue in real-time.
6. How do doctors use Hcare24?
Doctors log in to their dedicated panel to manage appointments, consult patients, and generate digital prescriptions.
7. Can patients share their prescriptions digitally?
Yes, prescriptions can be shared via WhatsApp or downloaded and printed directly from the platform.
8. What services can hospitals manage through Hcare24?
Hospitals can manage doctor schedules, patient bookings, OPD flow, prescriptions, and more, all from a single dashboard.
9. Does Hcare24 offer other healthcare services?
Yes, it includes clinic management, lab integration, pharmacy services, ambulance booking, dental appointments, and telehealth services.
10. What is the ATH (Any Time Healthcare) franchise model?
ATH offers IoT-based healthcare devices and booth models ranging from ₹ 2 - 20 Lakhs, ideal for setting up smart healthcare points.
11. How quickly can a hospital CRM be set up?
A complete OPD CRM setup can be done within 30 minutes, making it ready for patient consultations.
12. Is custom CRM development available?
Yes, Hcare24 offers customized CRM solutions based on the specific needs of the hospital or clinic.
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