1. Terms of Use

1.1 Use of Services

• Use the services only for lawful medical and wellness purposes.
• Provide accurate and complete information during sign-up or consultations.
• Follow all guidelines shared by healthcare professionals and the platform.

1.2 Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services.

1.3 Account Security

• You are responsible for maintaining the confidentiality of your account and login credentials.
• Notify us immediately if you suspect unauthorized access to your account.

1.4 Service Availability

While we aim for 24/7 access, service interruptions may occur due to maintenance, upgrades, or technical issues. We are not liable for any disruptions or delays in access.

1.5 Medical Disclaimer

• All medical advice comes from licensed practitioners.
• The platform does not replace emergency care. In urgent cases, visit the nearest hospital or call emergency services.

2. Privacy Policy

We are committed to protecting your personal and health information in accordance with applicable data protection laws.

2.1 Data We Collect

• Personal Information: Name, contact details, age, gender, etc.
• Health Information: Symptoms, diagnosis, prescriptions, test reports.
• Device & Usage Data: Log data, device ID, location (if permitted).

2.2 How We Use Your Data

• Provide and improve healthcare services
• Facilitate consultations, diagnostics, and prescriptions
• Maintain your health records and history
• Send notifications, reminders, and service updates

2.3 Data Sharing

• With certified medical professionals during consultations
• With partnered labs or pharmacies for test bookings or medicine delivery
• With regulatory bodies when legally required
• Note: We do not sell your personal data to third parties.

2.4 Data Security

Your data is encrypted and stored securely. We use industry-standard security measures to protect your privacy.

2.5 Your Rights

• Access, edit, or delete your personal information at any time.
• Withdraw consent or request data portability.
• Contact our support for any data-related queries: [Insert contact email]

3. ATH Booths Usage Terms

• You consent to the collection of your vitals and other input data.
• You understand that recordings or diagnostic results may be stored for your medical history and reviewed by licensed professionals.
• Follow on-screen instructions carefully for accurate readings and results.

4. Changes to Terms & Policy

We may update these terms periodically. Changes will be communicated via our app, website, or email.

5. Contact Us

Email: hcare24@dwaarpass.in
Phone: 99995 53320
Address: South Delhi
Support Hours: Mon–Sat, 10 AM–6 PM